Privacy policy

What personal information we collect when you book, and how we use it.

Draft for legal review. Check against Zambia's Data Protection Act No. 3 of 2021 before launch.

What we collect

  • Name, phone number and email address.
  • ID document type and number, and driving licence details.
  • Booking details: dates, vehicle, pickup location, flight number or delivery address.
  • Company name if you ask for an invoice.

Why we collect it

  • To confirm and manage your rental and contact you about it.
  • To verify the identity and licence of the driver, as required for vehicle rental and insurance.
  • To issue invoices and receipts.

Who we share it with

Our insurer and payment providers where needed to complete your rental, and authorities when the law requires it. We do not sell your information.

How long we keep it

[retention period]

Your rights

You can ask to see, correct or delete your information. Email reservations@traversents.com.